The road towards sharp customer-focus goes via people management (part 1)
By Eric Fraterman
Developing a sharper Customer Focus for a sharper competitive edge is a means for sustainable competitive differentiation and thus a profit strategy...
If you want to grow your business by networking it is imperative that you network with: people who are your ideal clients, people who know your ideal clients, and/or people who do business with your ideal clients. It’s that simple.
From chaos to calm: the experts' guide to setting priorities
By Pat Lynch
One set of skills that is critical in any organization is that of setting, aligning, and implementing priorities. Setting priorities requires you to develop a processthat enables you to deploy your time and energy most effectively.
Is your hiring process hurting your employer brand?
By David Lee
Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?
When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.
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