Competitiveness at the University of Toledo conducted an executive development program several years ago with a group of senior managers from a host of manufacturing and service industries.

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If a key position on your organizational team is vacant right now you are really lucky!

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Many organizations deal with employees that do not perform to standards. One of the most frustrating things for managers and supervisors is to have employees that continually repeat the infraction.

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. . . who cannot accept that their responsibility is to get results through other people by making them successful.

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Counseling is a short-term sequence of interactions with employees that results in either restored or acceptable behavior.

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All outstanding managers engage in coaching on a daily basis and counseling on an as needed basis typically we can say that coaching is the proactive manner to help support the mentoring provided to employees.

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