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Recent Post

17/08/2011

Raising accountability

By David Klaasen

There is no hiding place in small and medium sized businesses. Everyone plays a critical role and needs to pull their weight; yet directors and business owners regularly complain about a lack of accountability...

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17/08/2011

Critical link between employee & customer happiness

By JoAnna Brandi

The only way you can consistently and reliably create happy, engaged, committed and loyal customers is by creating and nourishing a work environment. Positive customer experiences are directly related to...

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28/07/2011

Team building magic, part 5

By Drake Editorial Team

If you are leading or a member of your organization’s executive or leadership team, take action to transform your own team. Nothing speaks louder than the action you take...

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26/07/2011

Tips on networking and meeting people

By Drake Editorial Team

Thoughtful networking provides a focused way to talk to people about your job search. Done right, it can help you obtain leads, referrals, advice, information and support. It is an essential component of...

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21/07/2011

Team building magic, part 4

By Drake Editorial Team

This is part 4 of a 5 part article courtesy of Drake International.

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19/07/2011

Asking the right questions

By Drake Editorial Team

Do you have any questions? Surprisingly, the most common answer is "no." Not only is this the wrong answer, but it’s also a missed opportunity to find out information about the company.

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