There are many excellent assessment tools available to optimize team composition. They involve taking the results from various testing methodologies to arrive at conclusions...

Read More

In the last few years, many leaders have been playing a corporate version of "Whack-A-Mole." Every time a crisis pops up - like the need to cut costs, keep customers, or outsmart competitors - they move quickly to beat back ...

Read More

A young woman called a service provider fully intending to cancel her service. But the representative she encountered on the phone changed everything.

Read More

The new economic “normal” is going to call for tough decision making and very hard judgment calls to keep analysts, shareholders and the board happy...

Read more

It's tough to avoid interview traps if you don't know what they are. Here are a few to watch out for.

Read More

A high performing team is a team that performs at an elite level, achieving extraordinary results, time and again. Team building is not seen as a separate activity but is integrated into every action, interaction and communication.

Read more