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06/02/2012

The road towards sharp customer-focus goes via people management (part 1)

By Eric Fraterman

Developing a sharper Customer Focus for a sharper competitive edge is a means for sustainable competitive differentiation and thus a profit strategy...

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31/01/2012

Successful networking

By Drew Stevens

If you want to grow your business by networking it is imperative that you network with: people who are your ideal clients, people who know your ideal clients, and/or people who do business with your ideal clients. It’s that simple.

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10/01/2012

From chaos to calm: the experts' guide to setting priorities

By Pat Lynch

One set of skills that is critical in any organization is that of setting, aligning, and implementing priorities. Setting priorities requires you to develop a process that enables you to deploy your time and energy most effectively.

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08/12/2011

Is your hiring process hurting your employer brand?

By David Lee

Are job applicants saying things like this about your organization to their friends and family? Do you know what job applicants are saying about you? Do you know what your job application and hiring process says about you as an employer?

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23/11/2011

Engagement is an inside job

By Jim Clemmer

When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.

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16/11/2011

15 ways to motivate and influence employee behaviour faster

By Mark Holmes

Knowing how one’s role contributes to the organization’s overall success is a key longer-term motivator and morale builder.

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